Yokatta Shopping Service
Headlines
Holiday on November
Notification on Japanese national holidays on November 2011
Just a quick notification on Japanese national holidays and other annual events on November 2011:
3~6 November 2011 Culture Day
23 November 2011 Labour Thanksgiving Day
All communcation and shipments will be resume as usual on 7 November and 24 November 2011.
Holiday on October
Notification on Japanese national holidays on October 2011
Just a quick notification on Japanese national holidays and other annual events on October 2011:
8~11 October 2011 National Health Day
All communcation and shipments will be resume as usual on 12 October 2011.
Holiday on August
Notification on Japanese national holidays on August 2011
Just a quick notification on Japanese national holidays and other annual events on August 2011:
12~16 August 2011 Obon Holiday
All communcation and shipments will be resume as usual on 17 August 2011.
Holiday on July
Notification on Japanese national holidays on July 2011
Just a quick notification on Japanese national holidays and other annual events on May 2011:
16~19 July 2011 Marine Day
All communcation and shipments will be resume as usual on 19 July 2011.
Holiday on May
Notification on Japanese national holidays on May 2011
Just a quick notification on Japanese national holidays and other annual events on May 2011:
1~9 May 2011 Golden Week
All communcation and shipments will be resume as usual on 10 May 2011.
-Due to Earthquake/Tsunami/Nuclear/other reasons the following preorder release date has been delayed:
--- Busou Shinki Altines (to July)
--- Busou Shinki Altlene (Cancelled, balance will be directed to Altines' international shipping)
--- Hobby Japan Hattori Junko (to April)
--- Native Chie Bath Tub ver. (to May)
The Aftermath of Earthquake / Tsunami in Japan
With a little bit of Nuclear Radiation
Some reports regarding our status after 2 chaotic weeks have passed.
-Order / preorder / bidding service is continuing as normal.
-Domestic shipment from seller are still limited, we have items dated from early March that has yet to arrive. We expect thing will go to normal hopefully by early April.
-International shipping is still limited only in Warehouse A. We asked several times but Post Office do not give a clear answer regarding when they will be accepting international shipping again. We'll be forwarding your items to warehouse P in early April if this continues.
-We have stop receiving any items coming from Fukushima from March 15th for safety reasons due to nuclear radiation. We highly doubt there is still anyone left in Fukushima trying to sell anything at the moment, so this should not affect anything at all.
-We have received a lot of questions regarding nuclear radiation's effects on items. We do not get any items from Fukushima so it is safe to continue order or ship your ordered items with us. As long as you do not plan to put your toys inside your body in any way (e.g by eating them), tiny bit of nuclear radiation cannot do any harm to your body.
-Due to Earthquake/Tsunami/Nuclear/other reasons the following preorder release date has been delayed:
--- Nendoroid Army-san (to April)
--- Nendoroid Konpaku Youmu (to April)
--- Transformers United E-Hobby Limited Autobot Set (to April)
--- Transformers United E-Hobby Limited Decepticon Set (to April)
--- Konami Style BeatMania MMS (to May)
Japan Earthquake / Tsunami
Regarding the status of our warehouse
Thank you for many inquiries regarding our condition, as well as warm messages that we have received from many of our customers. Currently there is a total black out in our warehouse area, Aomori-ken, and unable to get any contact with any of our warehouse staff living there after the big earthquake and tsunami/flood. As such, damage on our warehouse is unknown at the moment. Unfortunately one of our warehouse are located very near to international shipping port, and is very close to tsunami affected areas. Customer service staff is in separate location from warehouse and is safe, however during this time international shipping and orders will be suspended for few days. We will not be able to answer any inquiries regarding order, nor ship out for few days. Rest assured we will try our best to resume operation as soon as possible.
Warehouse P is located slightly far back, if your order number's first 3 digits are P11 or P10, your items are stored inside this warehouse and most probably safe. All preorder items that have yet to be released will be forwarded to our backup warehouse as well in Tochigi-ken area, not near any of these two warehouses and therefore safe. We will put more information as soon as we receive them. We truly hope for your support, patience and understanding in this dark times.
Update: 3/13 4:51 AM We have received contact from Warehouse P, as expected everything is alright over there, all operations are to continue as normal starting from mid-week (March 17th). Still no contact from Warehouse A.
Update: 3/14 10:39 AM We have received contact from Warehouse A, things are slightly messy but there are no water damage. We need sometime to put everything back so international shipping from this Warehouse will start from early next week (March 21st).
Holiday on March
Notification on Japanese national holidays on March 2011
Just a quick notification on Japanese national holidays and other annual events on March 2011:
19~22 March 2011 Vernal Equinox
All communcation and shipments will be resume as usual on 22 March 2011.
Holiday on February
Notification on Japanese national holidays on February 2011
Just a quick notification on Japanese national holidays and other annual events on February 2011:
11~14 February 2011 National Foundation Day
All communcation and shipments will be resume as usual on 14 February 2011.
USA Shipping Ban Has Been Lifted
Shipping via SAL, Airmail and EMS is now possible again!
Great news from Japan Post, international shipping ban via air to United States region has been going on for several weeks has finally been lifted, and shipment will continue as usual. Please contact us via email to arrange for shipment.
Holiday on February
Notification on Japanese national holidays on February 2011
Just a quick notification on Japanese national holidays and other annual events on February 2011:
11~14 February 2010 National Foundation Day
All communcation and shipments will be resume as usual on 14 February 2011.
USA Shipping Ban Has Been Lifted
Shipping via SAL, Airmail and EMS is now possible again!
Great news from Japan Post, international shipping ban via air to United States region has been going on for several weeks has finally been lifted, and shipment will continue as usual. Please contact us via email to arrange for shipment.
How the Grinch Stole Christmas
A.K.A. United States stop receiving parcels from Japan
Starting from 17 November 2010 Japan Post has stopped accepting all kinds of parcel shipped with airmail to United States (this would include EMS, Airmail, as well as SAL). We are affected by this ban and is currently unable to ship large items to USA only. One Figuarts-sized parcel seems to be okay though (yay!). We're currently making a contract with Japan Post and this contract will be enabled after certain investigation is done by the Japan Post. This will approximately take one month to complete. We will be able to ship out to USA again on near end of December to early January, or as soon as USA lifts the ban.
We deeply apologize for our customers located in United States who use our service to get a Christmas present and is now definitely unable to receive your items in time due to this unexpected accident that is beyound our control. We will provide one extra month of free safekeeping time for everyone who is affected by this incident and is already nearing on their four months safekeeping time limit. We also accept shipping out your items via alternatives such as FedEx (however their rate seems to be about 11,150 yen for 2 kgs parcel, as opposed to 4,000 yen for EMS).
Japanese national holidays and other annual events on December 2010:
23~27 December 2010 Christmas.
30 December 2010 ~ 5 January 2011 New Year.
All communcation and shipments will be resume as usual on 6 January 2010.
Shipping on Christmas Period & Holiday on November
Regarding International Shipping on Christmas Period
Starting from 20 November and above, we are entering Christmas period for international shipping. It is not advised to ship out your items from this point until January 1. There will be extreme delay for packages shipped during christmas period (around 1~2 weeks for EMS, 3 weeks for Airmail and 1~2 months for SAL) Please ship out your items early before 20 November if you would like to expect the item to arrive around mid to end of December.
Japanese national holidays and other annual events on November 2010:
3 November 2010 Culture Day.
20~23 November 2010 Thanksgiving.
All communcation and shipments will be resume as usual on 24 November 2010.
Holiday on September
Notification on Japanese national holidays on September 2010
Just a quick notification on Japanese national holidays and other annual events on September 2010:
18~20 September 2010 Respect for the Aged Day.
23~26 September 2010 Autumnal Equinox.
All communcation and shipments will be resume as usual on 27th September 2010.
Holiday on July
Notification on Japanese national holidays on July 2010
Just a quick notification on Japanese national holidays and other annual events on July 2010:
17~19 July 2010 Marine holiday.
All communcation and shipments will be resume on 20 July as usual.
Moving Domain
To a better, shorter one
We're moving from yokattaweb.com to yokattaweb.jp, please update your bookmark.
The yokattaweb.com site will last for another month and then everything will be erased and redirected to the brand new, shiny yokattaweb.jp site.
All other things, such as communication and mail will remain the same as everything will be redirected automatically.
Random Cool Stuff Promotion
Some things just move our heart
Twitter user @ThatPrimeGuy
and @DashTTG sent us these screenshots a while ago,
we were absolutely moved by the sheer awesomeness of it,
and thought we may call other creative minds out there to send us more of these things.
For every submission that we think is "cool" and "unusual",
we will send something "cool" back according to your order experience with us.
Please only submit if you have ordered and have your item shipped more than twice with us.
Click here to find out more.
Holiday on April
Notification on Japanese national holidays on April 2010
Just a quick notification on Japanese national holidays and other annual events on April 2010:
28~30 April 2010 Showa holiday.
1~6 May 2010 Golden Week.
All communcation and shipments will be resume on 7 May as usual.
Holiday on March
Notification on Japanese national holidays on March 2010
Just a quick notification on Japanese national holidays and other annual events on March 2010:
20~23 March 2010 nijuushi sekki holiday.
All communcation and shipments will be resume on 24 March as usual.
Preorder Page
Brand New Preorder Section
Preorder page has been opened. Here we will list all curent open preorder that we'll be accepting, including available slots for items that are limited to certain number per address. Click here to go to the preorder page!
New Site!
Complete Overhaul!
Our webmaster decided that the previous site looks a bit old and has created a brand new site to celebrate the new year! It's still under construction so you may find couple of missing pages here and there for the next couple of days. Please contact us if you need assistance on ordering items from shop or bidding items from Yahoo Japan for the time being.
Happy New Year 2010!
We look forward to an exciting 2010!
A Happy New Year to all our customer, partners and advertisers! A big thank you for all your support over the years! We hope you have a happy, healthy, prosperous and productive 2010!
All the best,
The Yokatta Shopping Team
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